Majid Al Futtaim launches micro-fulfilment centre at its Carrefour store in Ibn Battuta Mall

Majid Al Futtaim, which owns and operates shopping malls, retail, and leisure establishments in the Middle East, Africa and Asia, has worked with Takeoff Technologies to launch a micro fulfilment centre at its Carrefour store in Ibn Battuta Mall.

Hani Weiss, CEO at Majid Al Futtaim Retail, comments: “The automated technologies will help us fulfil customers’ orders faster, while minimising human errors, and utilising our colleagues’ skills to better serve our customers.”

Nalla Karunanithy, Chief Digital Officer at Majid Al Futtaim Retail, says: “Automation is driving the retail industry forward, helping to keep up with shoppers’ demands for even faster service.”

“As an industry leader, Carrefour is committed to adopting the most innovative technologies to enhance its operational efficiency.”

“The three fulfilment centres demonstrate our drive to continuously develop our processes to better serve our customers.”

Two further centres, implementing artificial intelligence technology and autonomous robots, will follow in the first half of 2021.

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