Sam’s Club super-smart floor scrubber is a ‘smash-hit’


The Walmart-owned membership warehouse club completed its company-wide launch of robotic floor scrubbers that multi-task by collecting inventory data.



Sam’s Club has completed the addition of inventory scanning capabilities to the fleet of robotic scrubbers in its nearly 600 stores. The cloud-connected Inventory Scan towers incorporated into the scrubbers capture data as the robot moves autonomously around the store, providing insights into product localization, planogram compliance, product stock levels and pricing accuracy verification.

The Bentonville, Arkansas-based warehouse club retailer began piloting the autonomous artificial intelligence inventory scanning functionality of the scan towers that capture inventory data as they roam the store aisles in October 2020.

“Our initial goal at Sam’s Club was to convert time historically spent on scrubbers to more member-focused activities,” said Todd Garner, VP, In-Club Product Management at Sam’s Club in a statement.

“Our autonomous scrubbers have exceeded this goal. In addition to increasing the consistency and frequency of floor cleaning, intelligent scrubbers have empowered associates with critical insights … These scrubbers help associates ensure products are out for sale, priced correctly and findable, ultimately making it easier to directly engage with our members.”

“Each function negates the need for time-consuming and potentially inaccurate manual processes that can impact product availability, member experience or create waste caused by inaccurate ordering,” the company said in a statement.

"Sam's Club is hyper-focused on making sure our members have a seamless shopping experience, so any time-saving innovation we can implement is significant. By adding Inventory Scan to our current fleet of robotic scrubbers, we obtain critical inventory data that previously was time-consuming to obtain," said Todd Garner, VP of In-Club Product Management at Sam's Club. "This intelligence allows us to proactively manage our clubs in an efficient manner. Inventory Scan assures items are available and easy to locate in the club, freeing up time for our associates to focus on members and the shopping experience they deserve."

Walmart-owned warehouse club Sam’s Club on Thursday said it had completed the chain-wide rollout of its floor-scrubbing, inventory-taking robots.


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