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Multiagent Orchestration (MAO) Will Soon Become the Hottest Piece of Warehouse Software

With over 75% of companies deploying fleets of smart robotics MAO will become the star!

Mastering Warehouses of the Future: Unveiling the Rising Star - Multiagent Orchestration (MAO) – Gartner

With over 75% of companies deploying fleets of smart robotics MAO will become the star!

Technology Advancements Will Enable Supply Chains to Execute More Complex Interactions and Activities on Robots

The adoption of smart mobile robot (AMRs) adoption in supply chains is growing rapidly and will far outpace other warehouse automation technologies in the next three years, according to Gartner, Inc.

In the Gartner report, Hype Cycle for Mobile Robots and Drones, 2023, Gartner experts said that many organizations already deploying mobile robots will expand their fleet in the next three years. It’s likely companies will have hundreds, if not thousands, of mobile robots in use, while other warehouse automation technologies will be deployed in more targeted ways.

“By 2027, over 75% of companies will have adopted some form of cyber-physical automation within their warehouse operations,” said Dwight Klappich, Vice President and Fellow in Gartner’s Supply Chain Practice. “Labor shortages and challenges retaining talent, coupled with technology advances such as machine learning and AI, will continue to drive adoption of smart robots.”

This year’s Hype Cycle includes several technologies that have been rated “transformational,” including machine learning, which is expected to hit mainstream adoption within the next five years. Additionally, many technologies with “high” impact will also mature within the next few years, creating an accelerated market for increasingly capable smart, autonomous and mobile robots and drones.


INTRODUCING WAREHOUSE AUTOMATION IQ

World’s first complete multi-agent orchestration ecosystem for automated warehouse


Advanced Technologies Accelerate Adoption of Smart Robots

Smart robots are nearing the “Peak of Inflated Expectations” where early publicity produces success stories, but expectations rise above the current reality of what can be achieved. These AI-powered, often-mobile machines help supply chains automate multiple physical tasks. Smart robots can rely on advanced technologies such as machine learning to incorporate tasks into future activities or support unprecedented conditions.

As companies expand their use of robotics, most will eventually have heterogeneous fleets of robots from different vendors performing various tasks, which will require standardized software that can easily integrate to a variety of agents and robot platforms. As such, multiagent orchestration (MAO) platforms, which help orchestrate work are “on the rise” in this year’s Hype Cycle. MAO platforms will reduce the time, effort and cost to onboard new robots and will lower support costs, ultimately making organizations more efficient.

“In the past year, we’ve seen increased interest in smart robots and MAO platforms as companies are looking to further improve logistic operations, support automation and augment humans in various jobs,” Klappich noted. “Rapidly emerging and evolving technologies, like MAO, will enable organizations to leverage heterogeneous fleets of mobile robots to assist with more complex activities, delivering cost savings and productivity benefits.”

Gartner clients can learn more in: Hype Cycle for Mobile Robots and Drones, 2023 and Hype Cycle for Supply Chain Execution Technologies, 2023. Nonclients can learn more in: Guide to Create An Effective Digital Supply Chain Roadmap and AI in the Supply Chain.

About the Gartner Supply Chain Practice

The Gartner Supply Chain Practice provides actionable, objective insights for supply chain leaders and their teams, so they can respond to disruption and innovate for the future through leading-edge supply chain management practices. Additional information is available at https://www.gartner.com/en/supply-chain. Follow news and updates from the Gartner Supply Chain Practice on LinkedIn and X using #GartnerSC. Visit the Supply Chain Newsroom for more information and insights.


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