How FreshDirect delivers 100,000 grocery orders across NYC each week

  • With stay-at-home orders in place in New York City beginning in March, e-grocer FreshDirect saw an unprecedented spike in demand for online grocery deliveries.

  • The company now packs and delivers 100,000 grocery boxes each week, cutting out about three steps from the normal grocery-store supply chain.

  • FreshDirect's Bronx, New York, warehouse is the size of 11 football fields; see how it's all done.

  • Using an advanced AI system, temperature controls, nine miles of conveyor belt, and a fleet of delivery trucks, the company delivers 3 million grocery items a week.

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