Amazon is Mastering Delivery Through AI Innovation

For decades, Amazon has set the standard for fast package delivery. When Prime launched in 2005, two-day shipping was virtually unheard of. By March 2024, 60% of Prime items were delivered same or next day. Now Amazon wants to push that number even higher, using generative AI, despite concerns about energy and cost. CNBC got an exclusive look at Amazon’s use of generative AI to optimize delivery routes, make more intelligent warehouse robots, and better predict where to stock new items.