Staples introduces cutting-edge robotic fulfillment system
Staples Inc. is rolling out a cutting-edge autonomous robotic system for handling items in its operations.
The renowned office products retailer is adopting an artificial intelligence (AI)-driven robotic picking solution called RightPick 4, . This innovative system boasts an autonomous item-handling robot furnished with a comprehensive sensor suite and RightPick AI software engineered to adeptly select items of diverse shapes, packaging, sizes, and weights.
In collaboration with Staples, RightHand Robotics has introduced new features that significantly expand the range of items a RightPick station can manage, while also remarkably reducing the need for manual interventions by 80%. Consequently, Staples aims to extend next-day delivery coverage to over 98% of the United States.
"Staples has been at the forefront of innovation in the U.S. market, particularly in managing a top-tier distribution and fulfillment network incorporating various AI and automation levels. Automation has always been a cornerstone for us, and we envision it as the future of e-commerce picking," remarked Amit Kalra, Chief Supply Chain Officer at Staples. "After assessing various solutions, the RightPick system stood out for meeting our stringent performance and reliability criteria, effectively handling items with diverse shapes, packaging, sizes, and weights."
RightHand Robotics has emphasized the transformative impact of their technology, stating, "Our RightPick system sets a new benchmark in the adaptability, autonomy, and dependability of warehouse robotics. We're delighted that Staples recognized the advantages of integrating our technology to further refine their automation strategy. It's a fantastic collaboration with an esteemed industry leader to optimize their fulfillment operations."
Staples Enhances Efficiency and Partners with Online Delivery Platforms
Staples is strategically focusing on enhancing the efficiency and scalability of its delivery operations. The company is adopting sustainable packaging technology to minimize packaging material usage in its supply chain while expanding collaborations with several prominent third-party delivery providers.
Since June 2020, the retailer has offered same-day delivery from its U.S. retail stores in partnership with Instacart. It has also participated in the Instacart "Big and Bulky" same-day delivery initiative for large items since August 2022 and joined the Instacart Business business-to-business marketplace since February 2023.
Moreover, Staples commenced collaboration with same-day delivery provider DoorDash in August 2023, with nearly 1,000 U.S. Staples stores now accessible on the DoorDash marketplace. This partnership builds on Staples' involvement in DoorDash's inaugural back-to-school hub, launched in July 2023.
